Publications
Our experts offer you tools and recommendations around a variety of technology topics, so you can become digital ambassadors within your own organization [...]
Même l’intelligence artificielle se dote d’un CRM
Les systèmes de gestion de la relation client, mieux connus sous leur nom anglophone customer relationship management ou CRM, ont révolutionné la façon dont les organisations peuvent développer et fidéliser leur clientèle en offrant une vue 360 degré du client. En effet, on est bien loin des premiers CRM qui servaient principalement à faciliter le […]
Technology Strategy and Innovation
Design Thinking helping digital transformation
72% of executives think that the next three years will be more crucial for their industry than the last five. Nowadays, every company is looking for something that will differentiate them from the competition and will propel them on the innovation track. Does a magical solution really exist? It’s hard to say. However, placing the […]